False Alarm Management Solution (FAMS) is an effective tool for local public safety agencies struggling to contain the costs associated with residential and commercial security alarm response. Numerous public safety agencies across the US are satisfied users of FAMS today. FAMS is a total solution that provides the technology, implementation services, and ongoing operational resources to support every user.
FAMS supports alarm owners with online tools and help desk personnel that make compliance with your alarm ordinance fast and easy. The system:
Officers are more willing to enforce your alarm ordinance because FAMS records are accurate and up-to-date. Officers have real time access to all information and can determine at the scene whether the alarm owner should receive a citation or warning.
FAMS provides alarm training materials that an officer can leave with the alarm owner.
FAMS is totally transparent to senior management of public safety agencies. Administrators have total access to audit every transaction. The solution maintains, tracks, and displays:
All incidents and their associated charges by billing period history of issuance, renewal, suspension, and reinstatement of alarm permits
The FAMS solution is implemented in cities across the US and has been proven to lower costs, reduce false alarms, and increase revenue, while raising the morale of public safety officers and winning satisfied citizens.