 |
Flexibility
to adapt to any city ordinance |
| |
ATB adapts to any city jurisdiction and/or
ordinance. Almost all features-like reports,
dashboards, billing structure, alarm permit
operations (issuance, renewal, suspension,
and reinstatement), detailed invoices, bill
notifications, etc.-can be easily customized
to meet the city requirements.
Besides, there are built-in options that allow
changes to be made easily to keep pace with
the changes in the city alarm ordinance and/or
operating procedures. |
| |
|
| |
Seamlessly
integrates with your existing CAD system at
no startup cost |
| |
(FAMS™) provides a web-based
interface that integrates and uploads alarm
data from the CAD system on a daily basis.
The most current and accurate information
is made available and customers are automatically
billed for false alarms, causing no disruption
to the city operations. The program is deployed
at no startup cost/fee, incurring no burden
on the city revenue. |
| |
|
| |
Maintains, Tracks, and
Displays…
|
| |
- Latest false alarm data
- History of false alarms
- New and existing registrations
- Businesses and citizens causing high
false alarms
- False alarm charges based on the City
Alarm Ordinance
- All incidents and their associated
charges during the current billing period
- History of issuance, renewal, suspension,
and reinstatement of alarm permits
|
| |
 |
| |
Generates
Business Critical Reports and Dashboards |
| |
During daily operations, police departments
may want to generate reports to analyze different
aspects of billing and tracking. ATB provides
powerful reporting capabilities providing
unprecedented access to important business
and customer data. This capability enables
high-quality, crisp, structured dashboards
to be generated, providing well-formatted
data that is easy to understand, print, and
e-mail. |
| |
View list of reports generated
- False alarm and violation reports (finable
and non-finable reports)
- Number of inbound calls received from
customers seeking clarification
- Number of outbound calls to follow up
for collections
- Type of disposition codes
- Annual registration renewals billed
and fees collected
- Registrations inactivated and reason
for inactivation
- Registrations reactivated and reason
for reactivation
- Number of false burglar alarms
- Number of false burglar alarms billed
and fees collected
- Number of false robbery alarms
- Number of false robbery alarms billed
and fees collected
- Number of reinstatement fees billed
and fees collected
- False burglary and/or robbery alarms
for registration and non-registration
owners
- Dashboard reports with high-level summaries
of alarm data
|
| |
|
|
Generates
detailed invoices and bill notifications |
| |
ATB generates detailed invoices and bill notifications
with history of all the false alarms. For
all correspondence with permit holders (residence
or business) for false alarm calls, the solution
provides the complete details and history
of all the false alarms billed so that they
can see that they are billed correctly. The
program also provides itemized balance forward
capabilities on billings. |
|
|
| |
Intuitive
and easy to use user interface |
| |
The solution emphasizes simplicity and intuitive
design to make it easier to learn and use
for all, whether they are first-time users
or experienced. The simple, clean interface
will resonate with patrons accustomed to using
web-based tools. |
|
|
| |
Train citizens
for alarm usage |
| |
We help educate citizens for proper alarm
usage and increase their awareness of the
false alarm reduction program. Our program
identifies top one percent to five percent
of residents/businesses responsible for the
maximum number of false alarm calls and sends
them the training material (brochures, reports,
voice-enabled multi-media CDs). The training
material lets them read, listen, see, and
learn about the false reduction program.
It is observed that businesses causing high
false alarms are the result of the high turnover
of facility managers and the absence of the
required training for their replacement. The
visiting police officers may drop off the
training material to such businesses to educate
them about the precautions they need to take
to minimize false alarms. |
|
|
| |
Timely response to citizen
queries
|
| |
Extremely efficient call administration
and prompt support personnel ensure that
citizens receive timely and effective response
to their queries. Specialized reports for
number of inbound calls received from customers
seeking clarification further assist in
assessing and taking required measures to
reduce the number of inbound calls. |
| |
|
| |
Regular
follow up with citizens |
| |
Regular and persistent follow up with citizens
help them understand and follow the City Alarm
Ordinance. The program includes follow up
with:
- Residents and businesses that have
not paid their fees by the due date
- Advance notices to residents and
businesses advising that they are close to
their fine limits
- Renewal notices to residents and
businesses operating an alarm with an expired
permit |
| |
|
| |
More Features |
| |
- Reconciles accounts daily, weekly,
or monthly as specified
- Maintains incident count (true/false
alarms) information on each registration
- Makes adjustments/corrections on fees
relating to accounting errors
- Issues notice to registration and non-registrations
holders with excessive false alarms
- Generates and sends alarm permit applications
for renewals
- Generates and sends notice to alarm
users without permits
- Sends letters and invoices to the residences/businesses
for false burglar alarms as per ordinance
- Generates suspension notices based upon
city ordinance
- Performs search on permit holder and
business name
- Prints registrations in batch or online
- Archive inactive registrations and other
historical data
- Accepts and establishes temporary account
numbers for non-registration holders who
have incurred false alarm charges
- Transfer temporary account number charges
to a permanent account (registration)
number
- Maintains an active/inactive flag that
prevents a renewal notice from being generated
on registrations that have been revoked
|
| |
Maintains an Alarm Vendor Master File,
which includes:
- Assigned code number
- Name, address and telephone number of
business
- Manager's name and telephone number
|
| |
Maintains reasons for denial of issuance
of registration, which include:
- Permit application incomplete, misleading,
or false
- Alarm system installed is unreliable
- Applicant has unpaid alarm fees
|
| |
|
